Welcome to the Refund Policy page of Xtreem RC!
We want to ensure that all of our customers are completely satisfied with their purchase. If you are not satisfied with your purchase, please contact us and we will do our best to make it right.
Here is our Refund Policy:
If you receive a defective product, we will gladly replace it with a new one at no additional cost to you.
If you would like to return a product for any other reason, we will accept returns within 14 days of the purchase date. The product must be in its original condition, with all packaging and accessories included.
If you have received a damaged product, please contact us within 48 hours of receiving the product to report the damage. We will ask you to provide photos of the damage.
We do not accept returns of final sale items.
Refunds will be issued to the original payment method used for the purchase.
Return shipping costs are the responsibility of the customer.
We are committed to providing exceptional customer service so please contact us if you have any questions or concerns about our refund policy. We will do our best to assist you.
Thank you for choosing Xtreem RC!